Dr. Iswarya’s Nature Cure & Wellness LLP (INCC) values the privacy of its users and is committed to protecting their personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website www.driswaryasnaturecure.com or engage with our services. By accessing our website or availing of our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, residential address.
• Health Information: Medical history, lifestyle data, treatment details, and health conditions.
• Billing Information: Payment methods, billing address, and transaction records.

1.2 Technical Information

• IP address, browser type, operating system, and device details.
• Website interaction data, including pages visited, time spent, and links clicked.

1.3 Other Information

• Details shared through surveys, feedback forms, or queries.
• Information received from third-party sources, such as marketing partners or public databases.

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Service Delivery

• Schedule appointments and manage bookings.
• Provide personalized treatments and wellness programs.

2.2 Communication

• Send appointment reminders, health tips, and promotional offers.
• Respond to queries and provide customer support.

2.3 Analytics and Improvements

• Understand user behavior to enhance website functionality.
• Improve our offerings through market research and feedback analysis.

2.4 Legal Compliance

• Fulfill legal and regulatory obligations.
• Prevent fraud, unauthorized activities, or misuse of services.

3. How We Share Your Information

We may share your personal data under the following circumstances:

3.1 With Third-Party Service Providers

• Payment gateways for processing transactions.
• Marketing platforms for sending promotional materials.
• IT support services for website maintenance and data storage.

3.2 Legal and Regulatory Authorities

• When required by law to comply with subpoenas, court orders, or legal processes.

3.3 Business Partners

• With affiliates and trusted partners for delivering joint services.

3.4 Consent-Based Sharing

• If you authorize us to share your information with other parties.

4. Data Security

We implement robust security measures to protect your data, including:

• Encryption: Securing sensitive information during storage and transmission.
• Access Controls: Restricting access to authorized personnel only.
• Regular Audits: Conducting periodic reviews to identify vulnerabilities.

While we strive to protect your data, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience.

5.1 What Are Cookies?

Cookies are small files stored on your device that help us analyze website performance and personalize content.

5.2 Types of Cookies We Use

• Essential Cookies: Required for core website functionality.
• Analytical Cookies: Help us understand how users interact with our website.
• Marketing Cookies: Deliver targeted advertisements based on your preferences.

5.3 Managing Cookies

You can disable cookies through your browser settings. However, this may affect certain website features.

6. Your Rights

You have the following rights regarding your personal information:

6.1 Access and Correction

Request access to the personal data we hold about you and correct any inaccuracies.

6.2 Data Deletion

Ask us to delete your personal data, subject to legal retention requirements.

6.3 Withdraw Consent

Revoke your consent to data processing at any time.

6.4 Opt-Out of Marketing

Unsubscribe from promotional emails and communications.

To exercise your rights, please contact us at [email protected].

7. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Generally, data is retained for three years after your last interaction with us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Policy Updates

We reserve the right to update this Privacy Policy at our discretion. Significant changes will be communicated via email or a notice on our website. Please review this policy periodically to stay informed.

10. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

Dr. Iswarya’s Nature Cure & Wellness LLP (INCC)
Email: [email protected]
Phone: +91-9790788849
Address: 44/1, Venkatakrishna Rd, Jeth Nagar, Mandaveli, Chennai, Tamil Nadu 600028