Privacy Policy

This Privacy Policy explains how Dr. Iswarya’s Nature Cure Center (“Center,” “we,” “our,” or “us”) collects, uses, stores, processes, and protects personal information obtained through our website, wellness consultations, appointment requests, naturopathy treatments, teleconsultations, wellness programs, and related services.

We are committed to protecting the privacy and confidentiality of our patients and website visitors. Personal information is handled responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, and other relevant healthcare and data protection regulations.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

About Us

Dr. Iswarya’s Nature Cure Center is a holistic wellness and naturopathy center dedicated to promoting natural healing, preventive healthcare, and sustainable well-being. Our services include naturopathy, acupuncture, yoga therapy, physiotherapy, hydrotherapy, massage therapy, lifestyle counseling, wellness programs, teleconsultation services, home care support, and other holistic treatment approaches designed to support the body’s natural healing processes.

Our website serves as an informational platform where individuals can learn about our treatments, wellness programs, health education resources, appointment scheduling, and healthcare services.

Information We Collect

We collect personal information necessary to provide healthcare and wellness services, including your name, contact details, age, gender, address, appointment information, and health-related records. This may include medical history, consultation notes, treatment records, wellness assessments, and diagnostic reports. We may also collect billing information where applicable. When you visit our website, certain technical information such as IP address, browser type, device details, and website usage data may be collected automatically. Sensitive health information is processed only with appropriate consent and in accordance with applicable laws.

How We Use Your Information

Your information is used to provide healthcare and wellness services, manage appointments, maintain patient records, and support treatment planning and follow-up care. We may also use information to improve our services, respond to inquiries, provide health-related information, and comply with legal and regulatory requirements. Information is processed only for legitimate healthcare, operational, and administrative purposes.

Patient Confidentiality

We respect the confidentiality of all patient information and maintain appropriate safeguards to protect privacy. Access to patient records is limited to authorized healthcare professionals, therapists, administrative personnel, and service providers who require such access for patient care and service delivery. Reasonable measures are implemented to protect the confidentiality and security of personal information.

Sharing of Personal Information

We do not sell, rent, or trade personal information. Information may be shared with healthcare professionals, diagnostic providers, referral specialists, and authorized service providers where necessary to support patient care and operational requirements. Information may also be disclosed when required by law or in situations involving the protection of an individual’s health, safety, or vital interests.

Cookies and Analytics

Our website may use cookies and analytics technologies to improve functionality, enhance user experience, analyze website performance, and maintain security. Users may disable cookies through their browser settings; however, certain website features may not function properly as a result.

Data Retention

Personal information and healthcare records are retained only for as long as necessary to provide services, maintain continuity of care, comply with legal obligations, and support administrative requirements. Retention periods may vary based on applicable laws and healthcare regulations.

Your Rights

Subject to applicable laws, you may request access to your personal information, correction of inaccurate data, withdrawal of consent where permitted, or deletion of information that is no longer required. You may also submit concerns or complaints regarding privacy practices and the handling of personal information.

Data Security

We implement appropriate administrative, technical, and organizational security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, and data loss. While we strive to maintain strong security standards, no method of electronic transmission or storage can guarantee complete security.

Third-Party Websites

Our website may contain links to external websites, social media platforms, healthcare resources, or partner organizations. Dr. Iswarya’s Nature Cure Center is not responsible for the privacy practices, content, or security measures of third-party websites. Users are encouraged to review the privacy policies of those websites independently.

Children's Privacy

Information relating to minors is collected only through parents, legal guardians, or authorized caregivers and solely for legitimate healthcare and wellness purposes. We do not knowingly collect personal information from children without appropriate authorization where required by law.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, healthcare practices, technology, or operational processes. Updated versions will be posted on this page along with the revised effective date. Continued use of our website and services after updates are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

For questions regarding this Privacy Policy or requests relating to personal information, please contact:

Dr. Iswarya’s Nature Cure Center

Website: https://driswaryasnaturecure.com/

Email: cmo@driswaryasnaturecure.com